Terms and Conditions


The Terms and Conditions (hereinafter “Terms”) are intended to define the contractual relationship between:

Modadom S.A., Avenue de la Praille 26, 1227 Carouge, Switzerland, owner of the Website www.doransou.com
(hereinafter “the Seller”)

and the web surfer

(hereinafter “the Customer”)
and apply to all online sales of products (hereinafter “Products”) presented on the Website www.doransou.com

The Customer must comply with the Website Terms of Use.



The offers of online Products are valid as long as they are visible on the Website and within the limits of available stocks. The Seller accepts no liability for any errors or omissions related to the designs, pictures or diagrams, on the said notices.

Photos, sketches and graphics used on the Website are only indicative and do not enter the contractual scope. The description of the products must be read carefully by the Customer.



Prices are net, in the currency selected by the customer, including VAT and excluding delivery costs, which are for account of the Customer unless otherwise stated or made under special conditions. Likewise, any taxes and customs duties are for account of the Customer. The Seller reserves the right to change prices at any time without notice.

The Seller may carry out sales and promotions on the product assortment. These offers are only valid during the time of publication on the website and cannot be retroactively applied.

Products ordered are invoiced at the rate in force at the time of registration of the order.



Placing an order on the website is subject to the free prior establishment of a Customer Account. Establishing a Customer Account and placing an order implies the Customer’s unreserved acceptance of the General Terms & Conditions and Website Terms of Use.

The Customer undertakes to provide accurate information on his/her situation at the time of establishing the account as well as further in the future. The indication of an email address and a valid phone number is required.

The Seller reserves the right to refuse or invalidate the registration of a customer whose information would turn out to be inaccurate. Creating a Customer Account on the Website involves the selection by the Customer of a confidential password, allowing access to the Customer Account and to place orders on the Website. This password can be changed online.

All access to the Customer Account of the Customer, by means of his/her password, is deemed to have been made by the Customer.

The Seller shall not, in any event, be liable for a fraudulent or improper use of the password and/or the Customer Account of the Customer. The Seller reserves the right to temporarily suspend access to the Customer Account if such uses are identified.

The Seller reserves the right to refuse the order from a customer with whom exists a dispute over payment of a previous order.

Minors or persons under guardianship must provide written approval of their legal representative or guardian in order to place orders.



The validation click formalizes the order and represents an irrevocable acceptance of the General Terms & Conditions. The sales contract shall be deemed concluded between the parties when the Seller has confirmed the Customer’s order.

The price of the Products purchased on the website shall be due at the time the order is confirmed, without discount. Payment shall be made by a credit card (Visa, Mastercard, American Express) or a PayPal account.

When paying by a credit card, the Customer’s credit card account is charged at the time of order confirmation. To this end, the Customer warrants that he/she is the holder of the credit card to be debited and that the name appearing on the card is effectively his/hers. In the event that for any reason whatsoever (opposition, rejection by the issuing center ….) the debit operation is not possible, the process of online purchase shall be cancelled.

The Seller has no access to confidential information relating to the payment. The entered information is encrypted and transmitted securely to the payment company in a way that does not allow access to the Seller or third parties. In the event of a possible refund, the Customer shall be credited in the same account used for the payment.

The Seller shall issue an invoice in the name of the Customer which will be sent by email to the email address specified by the Customer.

At the time of any payment, the Customer undertakes to provide accurate data. The use of false data or identity abuse is considered a fraud and is punishable by the applicable criminal law.



Website www.doransou.com is authorized for private use only. Any commercial use, including for resale to third party products purchased on the site is prohibited.

Any breach of this obligation will be sanctioned by a denunciation to the authorities. The Customer’s account shall be closed, all damages reserved.

The Seller disclaims all responsibility for direct or indirect damages as well as consequential damages related to the use of the website and which may occur with users or with third parties. The Seller disclaims all responsibility in case the functioning of the website or other linked websites was interrupted, or if these websites contained malfunctions or damaging elements.



These general terms can be modified at any time by the Seller.

The Customer is subject to terms and conditions, procedures and General Terms in force at the time the order is placed. If any provision of these Terms and Conditions is deemed invalid, void, or unenforceable, for whatever reason, that provision shall be deemed severable and shall not affect the validity and effectiveness of the remaining provisions.



All customer data is treated strictly confidentially. The Seller agrees to respect the rules of Swiss law, in particular with regard to data protection.

The data collected shall be used only for the purpose of processing the order, for communication with the Customer for the planning and evaluation of commercial activity for marketing purposes, as well as for the design and development services with respect to the client if necessary.

Under federal law protecting personal data, the Customer has the opportunity to review and edit the personal data concerning him/her at any time, upon request to the following email address: customerservice@doransou.com



The brand Doran Sou as well as the entire brands, figurative or not, and more generally all other trademarks, illustrations, images and logos appearing on Doran Sou products, accessories or packaging, whether registered or not, are and remain the exclusive property of Modadom S.A.

Total or partial reproduction, modification or use of these marks, illustrations, images and logos for any reason and on any medium whatsoever is strictly prohibited.

The same goes for any combination or conjunction with any other mark, symbol, logo and more generally any distinctive sign intended to form a composite logo. These provisions also apply to all copyright, designs, patents reproduced on the website.

The use of all or part of the online shop, including downloading, reproduction, transmission or representation for purposes other than personal and private non-commercial purpose is prohibited.



The conditions are written in French. In case they are translated into one or more other languages, only the French text would prevail in case of dispute.

The relationship between the Seller and the Customer shall be governed by Swiss law.

For any dispute concerning relations between the Seller and the Customer, the place of jurisdiction for all proceedings shall be the place of the registered office of Modadom S.A., namely Geneva, Switzerland.